Privacy Policy Starbuck66 — Your Information Is Safe With Us

1Information We Collect

Starbuck66 collects various types of personal information depending on how you interact with our platform. This information falls into two main categories:

Information you provide directly:

• Registration information — full name, identification number (MyKad), date of birth, email address, and mobile phone number.
• Payment information — e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow account information, or FPX banking details such as Maybank2u and CIMB Clicks. Full account numbers are never stored on starbuck66 servers.
• Identity verification documents — copies of MyKad or passport submitted during the KYC (Know Your Customer) process.
• Communications — messages, complaints, or feedback you submit to the starbuck66 support team.

Information collected automatically:

• Device and technical data — IP address, browser type, operating system, device model, and screen resolution.
• Usage data — pages visited, games played, session duration, and navigation patterns within the starbuck66 platform.
• Location data — general geographic location based on your IP address, used for security and location verification purposes.
• Cookies and similar tracking technologies — used to store preferences and enhance the user experience.

2How We Use Your Data

Starbuck66 uses the information collected for the following purposes, all grounded in legitimate needs and sound business interests:

• Account management — to create, verify, and manage your starbuck66 account, including the login and security processes.
• Transaction processing — processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, or FPX, and managing fund withdrawals to your account.
• Identity verification (KYC) — verify the identity and age of members to meet legal requirements and prevent fraud.
• Customer Service — respond to enquiries, resolve complaints, and provide technical assistance to starbuck66 members.
• Platform security — detect and prevent fraudulent activity, money laundering, collusion, or other security threats.
• Experience personalisation — recommending relevant games such as slots, blackjack, roulette, badminton, or lottery based on your gaming history.
• Marketing communications — sending you information about starbuck66 promotions, bonuses, and exclusive offers (with your consent).
• Platform improvements — analysing usage patterns to improve the design, functionality, and performance of the starbuck66 platform.
• Legal compliance — fulfil legal obligations under Malaysia's PDPA and applicable anti-fraud regulations.

3Sharing Information with Third Parties

Starbuck66 does not sell or rent members' personal data to any third party. However, in certain circumstances, we may need to share your information with:

• Third-party service providers — companies that support our platform operations, including payment service providers (FPX gateway, DuitNow), e-wallet platforms, and cloud infrastructure. They are only permitted to use your data for the specific services they provide.
• Gaming software providers — companies that supply live casino, slots, and table games for the starbuck66 platform. Data sharing is strictly limited to information required to run the games.
• Authorities and law enforcement agencies — starbuck66 is required to disclose information when ordered by a court, tribunal, or authorised Malaysian law enforcement agency.
• Business partners in corporate transactions — should starbuck66 be involved in a merger, acquisition, or sale of assets, user data may be transferred as part of that process, with notice provided to members.

4Data Security

Starbuck66 invests seriously in security infrastructure to protect members' personal data from unauthorised access, disclosure, alteration, or destruction. The security measures we have in place include:

• 256-bit SSL/TLS encryption — all communications between your browser and starbuck66's servers are fully encrypted.
• Two-factor authentication (2FA) — members are encouraged to enable 2FA for an additional layer of protection on their starbuck66 account.
• 24/7 monitoring — our automated monitoring system detects suspicious activity in real time and takes immediate preventive action.
• Internal access controls — only authorised starbuck66 staff may access members' personal data, and all such access is logged and audited regularly.
• Regular security audits — we conduct regular penetration testing and security audits to identify and address any system vulnerabilities.
• Secure data backup — data is regularly backed up to separate, secured servers to ensure service continuity.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. In the event of a data security breach involving your information, starbuck66 will notify you within the timeframe required under Malaysia's PDPA.

5Use of Cookies

The starbuck66 platform uses cookies and similar tracking technologies to enhance your experience. Here are the types of cookies we use:

• Essential cookies — required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled.
• Performance cookies — collect information about how you use starbuck66, such as frequently visited pages, to help us improve platform performance.
• Functional cookies — stores your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics cookies — used by third-party analytics tools (without revealing your identity) to understand aggregate usage patterns.

You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain parts of the starbuck66 platform.

6Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

To exercise any of the rights above, please contact us by email at support@starbuck66.net clearly stating your request. We will verify your identity before processing any data-related request.

7Data Retention and Deletion

Starbuck66 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law. The following are our data retention guidelines:

• Active account data — retained for as long as your starbuck66 account is active and for 7 years after account termination, for financial compliance purposes.
• Financial transaction records — all deposit and withdrawal records in Malaysian Ringgit (RM) are retained for a minimum of 7 years in compliance with Malaysia's tax and anti-money laundering laws.
• Customer support communication log — retained for 3 years after the issue has been resolved.
• Cookies and analytics data — anonymised aggregate data is retained until 2 years for platform trend analysis purposes.
• KYC Documents — submitted copies of MyKad or passport are retained for 5 years after the account is closed or the business relationship ends.

Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

8Third-Party Links and Services

The starbuck66 platform may contain links to or integrations with third-party services such as payment providers and game software suppliers. Please note the following:

• When you use third-party services such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, or ShopeePay to make deposits at starbuck66, you are also subject to the privacy policies of those providers, in addition to ours.
• Starbuck66 is not responsible for the privacy practices or content of any third-party websites or services.
• We encourage you to read the privacy policy of each third-party service you use alongside the starbuck66 platform.
• Third-party game provider integrations within the starbuck66 platform are governed by strict data-sharing agreements to safeguard member information.

9Children and the Protection of Young People

Starbuck66 is an adult gaming platform intended solely for individuals aged 18 years and above. We take the protection of young people very seriously.

• Starbuck66 does not knowingly collect any personal data from individuals under the age of 18.
• Should we discover that a child's personal data has been collected without parental or guardian consent, we will promptly delete that data and terminate the account in question.
• Parents or guardians who believe their child has registered on starbuck66 without consent are encouraged to contact us immediately at support@starbuck66.net.
• The age verification (KYC) process we implement is part of our commitment to ensuring the platform is accessible only to eligible members.

10Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how starbuck66 handles your personal data, please contact us through the following channels:

• Email: support@starbuck66.net
• Email subject: Please include "Privacy Enquiry" or "Personal Data Request" in the subject line of your message.
• Response time: We will endeavour to respond to all privacy-related enquiries within 3–5 business days.

For requests involving access to, correction of, or deletion of personal data, please include your full name, registered email address, and a clear description of your request. We may need to verify your identity before processing the request.

Starbuck66 reserves the right to amend or update this Privacy Policy at any time. Members will be notified of any material changes via their registered email or an in-platform notification. Continued use of the starbuck66 platform after changes are published will be deemed as your acceptance of the updated Privacy Policy.